1. Agreement
By creating an account, purchasing a subscription or using Edvanta, you agree to these Terms of Service and our Privacy Policy. If you use Edvanta for an institute or organisation, you confirm that you have authority to accept these terms on its behalf.
If you do not agree, do not use the service.
2. The service
Edvanta provides tools for coaching institutes to manage enquiries, admissions, students, courses, batches, attendance, fees, receipts, study material, announcements and related operations. Features may change as the service improves, provided changes do not materially remove paid functionality without reasonable notice.
3. Accounts and authorised users
You must provide accurate information, keep login credentials confidential and promptly update account details. The subscribing institute is responsible for its administrators, staff, students and other authorised users, including their activity and permissions.
Notify us immediately at info@amberinfotech.com if you suspect unauthorised access. We may require password changes or temporarily restrict access to protect the service or its users.
4. Institute responsibilities and student data
The institute owns and controls the records it submits to Edvanta and is responsible for their accuracy, lawful collection and permitted use. The institute must provide required privacy notices and obtain any required consent, including verifiable parent or guardian consent for children where applicable.
The institute must configure roles appropriately, restrict access to those who need it, and respond to student, parent, guardian and staff requests concerning institute-managed records.
5. Subscriptions, cancellation and refunds
Plan features, prices, billing periods, taxes, limits, renewal terms, cancellation options and any refund conditions shown on Edvanta’s subscription page or applicable order are part of these terms. Review them before purchasing or renewing a plan.
Unless the subscription page or an agreed order states otherwise, cancellation stops future renewal and does not automatically refund charges already paid for the current billing period. Statutory rights that cannot lawfully be excluded remain unaffected.
6. Acceptable use
You must not use Edvanta to break the law, infringe rights, send unlawful or unsolicited communications, upload malicious code, probe or bypass security, access another institute’s information, disrupt the service, resell access without permission, or process information you are not authorised to use.
7. Customer data and licence
You retain your rights in institute data. You grant Amber Infotech the limited right to host, copy, transmit, back up and otherwise process that data only as needed to provide, secure, support and improve Edvanta and meet legal obligations.
Amber Infotech retains all rights in Edvanta, including its software, design, documentation, branding and improvements. Your subscription grants a limited, non-exclusive, non-transferable right to use the service during the applicable subscription period.
8. Third-party services
Some features may connect to payment, email, SMS, messaging or other third-party services. Their own terms and availability may apply. We are not responsible for a third-party service outside our reasonable control, but we remain responsible for selecting and managing providers as required by applicable law.
9. Availability and support
We aim to keep Edvanta secure and available but cannot promise uninterrupted or error-free operation. Maintenance, security incidents, internet or provider failures, force majeure events and other circumstances may affect access. We will use reasonable efforts to restore material disruptions.
10. Suspension and termination
We may suspend or restrict access for non-payment, material breach, unlawful use, security risk or harm to the service or others. Where practical, we will provide notice and an opportunity to resolve the issue.
On termination, the institute should export information it needs within any access period communicated by us. Data is then handled under the retention and deletion section of our Privacy Policy.
11. Disclaimers and liability
Edvanta is an operational software service and does not provide legal, tax, accounting or educational advice. To the maximum extent permitted by law, the service is provided on an “as available” basis and implied warranties are excluded where they may lawfully be excluded.
Neither party is liable for indirect, incidental, special or consequential loss to the extent permitted by law. Amber Infotech’s aggregate liability arising from the service will not exceed the subscription fees paid by the affected institute during the twelve months before the event giving rise to the claim, except where applicable law does not permit that limitation.
12. Governing law and disputes
These terms are governed by the laws of India. Subject to any mandatory dispute-resolution rights, courts with jurisdiction in Mohali, Punjab, India will have exclusive jurisdiction over disputes relating to Edvanta.
13. Changes and contact
We may update these terms to reflect changes to Edvanta, our business or applicable law. Material changes will be communicated reasonably. Continued use after the effective date of updated terms constitutes acceptance where permitted by law.
Questions can be sent to info@amberinfotech.com.